Household Garbage Questions & Answers
- Why does the city use household garbage automated collection service with wheeled carts?
The city’s garbage collection contractor, Southland Waste Systems, performs household garbage automated collection using a special collection truck and household garbage wheeled cart. The truck uses a mechanical arm to pick up and empty the cart. Benefits include:
• The wheeled cart is easy to roll to and from the curb on the scheduled collection days.
• Blowing and littering garbage is reduced because the wheeled cart is heavier and its lid is attached.
• There are fewer injuries to garbage collection workers because the wheeled cart is lifted and emptied automatically by the mechanical arm of the truck.
- What are the key rules for use of the wheeled cart?
• only place bagged household garbage inside the wheeled cart.
• Do not use cart for recycling, yardwaste, hazardous waste, bulky items or appliances.
• Never put hot coals or ashes into the cart.
• Bag garbage before placing it inside the cart to keep it clean and to control odors.
• Place your cart curbside before 7:00 a.m. on scheduled collection days or the night before.
• Place your cart so that the wheeled side is facing your property and away from the street.
• Close cart lid completely.
• Do not place anything on top of the lid.
• Allow three feet (3’) of clearance on all sides of the cart.
• Remove cart from curbside after collection.
- Who owns the wheeled cart ?
The green wheeled carts are the property of the City of Jacksonville Beach and are marked with the city logo and a serial number. The serial number assigns a particular wheeled cart to a specific address. The wheeled cart is to remain at its specific property address when and if you move.
- Do I use a wheeled cart for household garbage if i live on a narrow road, alley, or cul-de-sac where the automotated collection truck has difficulty maneuvering?
Yes. All residential household garbage is to be collected from the wheeled carts. The collection contractor will make necessary adjustments to collect garbage from wheeled carts along narrow roads, alleys and cul-de-sacs.
- May I continue to use my old garbage can?
You may use your old can as a yardwaste can. Do not use your old can for household garbage because the mechanical gripper and lifting arm of the automated collection truck will very likely damage the can. The contractor is not responsible for such damage. Place your household garbage only in the wheeled cart because it is manufactured to be used with the automated collection truck.
- What do I put in the household garbage wheeled cart?
The wheeled cart is to be used for household garbage only. Garbage should be bagged before it is placed in the cart. Placing your garbage in plastic bags will keep your cart clean and minimize odors. Do not put into your cart hot ashes or coals, recyclable items, household hazardous waste and medical waste, paint, and yardwaste such as bagged or loose grass, leaves or small branches. Do not overfill the wheeled cart. The lid must remain closed to allow for automated collection, to prevent littering, and to help control odor and varmints. Occasionally hose out your cart. You may not reload the Cart for additional service on your collection day.
- What if I don’t know my garbage, recycling, yardwaste, bulky items, or appliances collection days?
You can check on the city’s website, www.jacksonvillebeach.org or call the Jacksonville Beach Public Works Department at (904) 247-6219.
- What are my collection days?
• Household garbage is collected twice a week with the City divided into 2 collection areas.
• Recycling and yardwaste is collected once a week, which will vary throughout the city by 5 collection zones.
• Appliances and bulky items are collected once a week on Wednesday.
• Check the residential solid waste collection schedule & map (2 pages).
- What if my collection day falls on a holiday?
There will not be collection on Thanksgiving day and Christmas day, the regularly scheduled collection for these days will occur on the next calendar day. On all other holidays, collections will occur as regularly scheduled.
- Where do I place the wheeled cart on collection day?
• Place the cart at the end of your driveway, at the edge of the street, or next to the curb, with the wheels facing your property and away from the street.
• Be certain the cart is placed at least three feet (3’) away from your mail box, utility poles, bushes, trees, gas or water meters, fire hydrants, cars, sprinkler heads, or anything the automated collection equipment could damage, or come in contact with.
• Move your household garbage wheeled cart out for collection before 7:00 a.m. On your collection day or the night before. Please remove your cart from the curb by the end of the day.
• If there is a ditch in front of your property, place the cart on the street side of the ditch, if possible.
• Place your wheeled cart within your residential property lines near the street, not next to someone else’s property or next to city property. (this also applies to yardwaste, appliances, and bulky items.)
- What about street parking on collection days?
If at all possible, do not park any vehicle at the curb on collection day. At a minimum, remember to position your household garbage wheeled cart, bulky items, appliances, and/or yardwaste in such a manner that there is three feet (3’) of unobstructed space on all sides. If a car or anything else is blocking the safe collection of your waste then the scheduled collection cannot occur. It will be collected on your next regularly scheduled pick up day.
- What does the city logo stamped on the cart mean?
The cart assigned to your address belongs to the city. The city logo identifies the cart as belonging to the city. The city logo also helps to identify city carts that get moved outside the city limits.
- What does the serial number stamped on the cart mean?
Each address has a cart “assigned” by the serial number stamped on it. This helps residents keep up with their cart, and helps the city locate lost carts and return them to their proper address.
- What do the arrows stamped on the cart mean?
The arrows on the wheeled cart show the proper orientation of the cart towards the street, upon its placement at the curb for automated collection. The proper orientation of the cart is essential for automated collection and for minimizing blowing garbage that falls outside the truck hopper.
- What if the cart is stolen, damaged or destroyed?
The household garbage wheeled cart is the property of the City of Jacksonville Beach and must not be painted, abused, mutilated, altered, modified, or moved from its assigned address. If the damage was your responsibility, you will need to pay for its replacement. For example, any cart that is destroyed or damaged by hot ashes or coals shall be the responsibility of the customer, and replaced at the customer’s expense. If the collection contractor damages your cart, it will be replaced at the expense of the contractor. Stolen carts must be reported to the Police Department at (904) 270-1667. Call the Public Works Department at (904) 247-6219 for further information on cart replacement.
- What size carts are available and what if I need a larger cart?
Each household and commercial hand pickup location will receive one (1) 65-gallon wheeled cart. This size cart should provide adequate capacity for an average household. Its dimensions are 42.2” tall with the lid shut, 25.9” wide, and 26.5” deep, and holds a weight capacity of up to 220 pounds. Should you need more capacity, you may call the Public Works Department at (904) 247-6219 to request a larger 95-gallon wheeled cart. Its dimensions are 46.1” in height, 27.7” in width, and 31.6” in depth, and it holds a weight capacity of up to 340 pounds. You may upgrade to the larger size cart one time at no additional cost.
- When do I dispose of bulky items that do not fit inside the cart?
Garbage too big, bulky or heavy to fit in the wheeled cart is considered a “bulky item.” Bulky items are collected on Wednesdays only. Bulky items include furniture, large household trash, pallets, homeowner-generated remodeling debris, bicycles, lawn mowers, trimmers, mattresses, loose items in open boxes, toilets, carpeting, fencing, lumber, computers, and other electronic equipment. Bulky items should be placed curbside and at least three feet (3’) away from your household garbage wheeled cart, mailboxes, utility poles, trees, gas or water meters, fire hydrants, cars, sprinkler heads or anything collection equipment could damage, or come in contact with. Do not mix bulky items, appliances and yardwaste, or collection cannot take place. Also, one (1) car battery and up to four (4) tires per vehicle per year may be placed curbside for collection on Wednesdays, separated from other items to be collected. Call the Public Works Department at 247-6219 prior to noon on Tuesday to schedule batteries and tires for Wednesday’s pickup.
- When do I dispose of appliances?
Appliances are collected on Wednesdays only, separately from bulky items. Appliance pickup must be scheduled. Call the Public Works Department at 247- 6219 prior to noon on Tuesday to be placed on the following day’s appliance pickup list. Appliances include hot water heaters, microwave ovens, stoves, refrigerators, washers, dryers, freezers, and other large appliances. Appliances should be placed curbside and at least three feet (3’) away from your household garbage wheeled cart, bulky items for collection, mailboxes, utility poles, trees, gas or water meters, fire hydrants, cars, sprinkler heads or anything collection equipment could damage, or come in contact with. Do not mix appliances, bulky items and yardwaste, or collection cannot take place. Also, one (1) car battery and up to four (4) tires per vehicle per year may be placed curbside for collection on Wednesdays, separate from other items to be collected.
- How do I dispose of my yardwaste?
You may use plastic bags or your old garbage can for collection of yardwaste. Do not use the wheeled cart. Place the yardwaste bags or can at the curb, at least three feet (3’) away from household garbage wheeled carts, mailboxes, utility poles, trees, gas or water meters, fire hydrants, cars, sprinkler heads, or anything else the collection equipment could damage or come in contact with. Tree limbs must be cut into pieces less than five feet (5’) in length, be no larger than six inches (6”) in diameter, and weigh less than 40 pounds before they are placed at the curb for pick up. Trees cut down by contractors will not be collected and must be removed by the contractors. The city encourages residents to compost or mulch leaves and grass clippings at your home for a healthier landscape.
- How do I dispose of my old garbage cans?
The old cans may be placed at the curb for disposal on bulky items collection day (Wednesday). Mark the can clearly for disposal with a large X, which may be painted or taped onto the can.
- How do I dispose of my household recyclables?
Residents are to use the city delivered green recycling bins with the city logo for collection of recyclables. Recyclables are items such as paper, newspapers, magazines, aluminum, tin cans, glass, plastics #1 - #7. Check the City's website for a complete list of recyclable items. These recyclables are to be co-mingled in the same recycling bin and will be separated when placed in the recycling truck. Call Public Works Department at 247-6219 if you need a recycling bin issued and it will be scheduled for delivery. The green recycling bins are the property of the City of Jacksonville Beach and are marked with the city logo. The recycling bin is to remain at your residence when and if you move.
- How do I dispose of household hazardous waste such as paint and motor oil?
Do not place household hazardous waste (flammables, paint, poisons, motor oil, etc.) Inside the household garbage wheeled cart. Contact the county Hazardous Waste Collection Facility, at (904) 387-8847. The Hazardous Waste Collection Facility is located at 2675 Commonwealth Avenue, Jacksonville, and operates Tuesday through Saturday 8:00 a.m. – 5:00 p.m. The Hazardous Waste Collection Facility also has mobile collection sites during the year throughout the County. Check the City of Jacksonville’s website (www.coj.net) under the environmental resource management office for the mobile collection site schedule, or contact the Department of Public Works at (904) 247-6219.
- How do I dispose of computers and electrical equipment?
Computers and other electronic equipment may be placed in the wheeled cart for collection with household garbage or placed with bulky items for collection if it is too large to fit in the cart. Electronic waste may also be taken to a mobile collection site. (see hazardous waste for more information.)
- What happens if my family moves?
Remember, each household garbage wheeled cart is registered by its serial number to a specific address. If you move, the cart is to remain at its assigned address.