FEMA Hurricane Irma Recovery Information and Resources

FEMA has declared Duval County for Individual Public Assistance.

Residents who sustained losses can apply for assistance by registering online at www.DisasterAssistance.gov.  Residents who suffered damages from the storm may register now. 

If you do not have access to the internet, you may register by calling 1-800-621-3362 (FEMA) or 1-800-462-7585 (TTY); if you use 711 Relay or Video Relay Service call 1-800-621-3362.  The toll-free numbers will operate from 7:00 a.m. to 10:00 p.m. seven days a week until further notice.

Residents can also download the FEMA Mobil App to begin the registration process.

As you return home:

  • Be on the lookout for scam artists and fraud.  Remember you never have to pay a fee to apply for federal disaster assistance. If someone tells you that you do, it's a scam. Other common fraud includes phony house inspectors and fake donation requests. 
  • Find help if you're feeling distressed.  You can talk to a professional who can help you cope with emotional distress from the storm by calling the Disaster Distress Line at 1-800-985-5990 or by texting TalkWithUs to 66746.
  • Know where to find trusted information.  After major storms, rumors circulate and scammers may try to take advantage of you.  Make sure you now what's real and what's fake.  Check FEMA's rumor control information for trusted storm and recovery updates.

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