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Cable Television Service

By State Statute, Chapter 610, Section 108, as of July 1, 2009, the Florida Department of Agriculture and Consumer Services have the sole authority to respond to all cable or video service customer complaints.

Cable franchises are now issued by the Florida Department of State, effectively eliminating local franchise authorities.

If you are experiencing problems with your Cable TV, Cable Internet, or Cable Phone, you can contact the Florida Department of Agriculture and Consumer Services to file a complaint.

To file a complaint you can contact the Florida Department of Agriculture and Consumer Services by phone 1-800-435-7352 or click on one of the following links:

 

CABLE TV
Regulation of Rates

Federal Communications
Commission

888-225-5322

888-835-5322  TTY

Cable Deregulation Information
Complaints – Florida

Florida Department of Agriculture and Consumer Services

800-435-7352
Consumers may file a complaint with the Florida Department of Agriculture and Consumer Services for informal mediation.
Complaints

Federal Communications Commission

888-225-5322

888-835-5322 TTY
  • Signal leakage from cable systems
  • Cable home wiring questions
  • Equipment compatibility
  • Commercial limits for children’s programming
  • Indecency and obscenity
Safe Digging

Sunshine State One Call of Florida

811

Call 811 from anywhere in Florida two full business days before digging and your call will be routed to this organization.    Chapter 556, F.S.

State-Issued
Certificate of Franchise
Authority

Florida Department of State

850-245-6010
Cable and/or Video Service

 

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