I have forgotten my user name and/or password.

Below the Sign In button, select "Forgot Username" or "Reset Password". On the next page, enter your email address, answer the security question, and select "Send Username" or "Send Password". You should receive your username or instructions on how to change your password. If you do not see the email in your inbox, check your spam/junk email folder. The email address you enter must be the same email address you used when setting up your account. If it doesn't match, you may receive an error stating the user with that email was not found.

If you are unable to retrieve your user name and/or password, contact GovernmentJobs.com customer support toll-free at 855-524-5627. They will be able to assist you. The City of Jacksonville Beach does not have access to user names and passwords and cannot assist you with this problem. It is very important to record your username and password when registering.

Show All Answers

1. How do I apply for a position?
2. How can I be notified when a position becomes available?
3. I cannot find a position that I have been able to view in the past?
4. Where can I send my resume?
5. How do I apply for a job with the City of Jacksonville Beach if I do not have a computer or web access?
6. How do I create an account?
7. I have forgotten my user name and/or password.
8. I need to update the email address listed on my profile.
9. I’m logged in to my account, but I don’t see how to submit my application.
10. How do I attach documents to my application(s)?
11. Can I add additional information or documents to my application after it has been submitted?
12. Can I print a copy of my application?
13. How do I check status of application?
14. When will I be notified of required testing?
15. I missed the test. Can I reschedule it?