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Cable Television Service
By State Statute, Chapter 610, Section 108, as of July 1, 2009, the Florida Department of Agriculture and Consumer Services have the sole authority to respond to all cable or video service customer complaints.
Cable franchises are now issued by the Florida Department of State, effectively eliminating local franchise authorities.
If you are experiencing problems with your Cable TV, Cable Internet, or Cable Phone, you can contact the Florida Department of Agriculture and Consumer Services to file a complaint.
To file a complaint you can contact the Florida Department of Agriculture and Consumer Services by phone 1-800-435-7352 or click on one of the following links:
- FCC: http://esupport.fcc.gov/complaints.htm?sid=d1e664&d1e752
- Florida Department of Agriculture and Consumer Services
| CABLE TV | ||
| Regulation of Rates |
Federal Communications 888-225-5322 888-835-5322 TTY |
Cable Deregulation Information |
| Complaints – Florida |
Florida Department of Agriculture and Consumer Services 800-435-7352 |
Consumers may file a complaint with the Florida Department of Agriculture and Consumer Services for informal mediation. |
| Complaints |
Federal Communications Commission 888-225-5322 888-835-5322 TTY |
|
| Safe Digging |
Sunshine State One Call of Florida 811 |
Call 811 from anywhere in Florida two full business days before digging and your call will be routed to this organization. Chapter 556, F.S. |
| State-Issued Certificate of Franchise Authority |
Florida Department of State 850-245-6010 |
Cable and/or Video Service |
