Cable Television Service

By State Statute, Chapter 610, Section 108, as of July 1, 2009, the Florida Department of Agriculture and Consumer Services have the sole authority to respond to all cable or video service customer complaints.

Cable franchises are now issued by the Florida Department of State, effectively eliminating local franchise authorities.

If you are experiencing problems with your Cable TV, Cable Internet, or Cable Phone, you can contact the Florida Department of Agriculture and Consumer Services to file a complaint.

To file a complaint you can contact the Florida Department of Agriculture and Consumer Services by phone 1-800-435-7352 or click on one of the following links:

• FCC:  http://esupport.fcc.gov/complaints.htm?sid=d1e664&d1e752
• Florida Department of Agriculture and Consumer Services