Below the Sign In button, select "Forgot Username" or "Reset Password". On the next page, enter your email address, answer the security question, and select "Send Username" or "Send Password". You should receive your username or instructions on how to change your password. If you do not see the email in your inbox, check your spam/junk email folder. The email address you enter must be the same email address you used when setting up your account. If it doesn't match, you may receive an error stating the user with that email was not found.
If you are unable to retrieve your user name and/or password, contact GovernmentJobs.com customer support toll-free at 855-524-5627. They will be able to assist you. The City of Jacksonville Beach does not have access to user names and passwords and cannot assist you with this problem. It is very important to record your username and password when registering.