Show All Answers

1. How do I apply for a position?

An employment application must be submitted to be considered for a position currently available with our organization. To apply click current job openings. 

2. How can I be notified when a position becomes available?

You may complete a job interest card to receive email notifications for the next 12 months for jobs posted in the fields you select. The link can be found on the career opportunities page in the left menu.

3. I cannot find a position that I have been able to view in the past?

If a position is no longer visible, then applications are not being accepted at this time. 

4. Where can I send my resume?

Applications and resumes are only accepted for positions currently advertised. Unsolicited resumes cannot be accepted. You may attach your resume to your application when you apply.

5. How do I create an account?

To create an account go to the Career Opportunities page. Select "Login" in the upper right corner of the page. This takes you to the login page. If you have already visited governmentjobs.com and have a username and password, enter them. This is case-sensitive and must be entered exactly.

If you are a new user, establish a username and password by selecting the "create an account" link. You will need the username/email and password later, so please record this information for future use.

6. I have forgotten my user name and/or password.

Below the Sign In button, select "Forgot Username" or "Reset Password". On the next page, enter your email address, answer the security question, and select "Send Username" or "Send Password". You should receive your username or instructions on how to change your password. If you do not see the email in your inbox, check your spam/junk email folder. The email address you enter must be the same email address you used when setting up your account. If it doesn't match, you may receive an error stating the user with that email was not found.

If you are unable to retrieve your user name and/or password, contact GovernmentJobs.com customer support toll-free at 855-524-5627. They will be able to assist you. The City of Jacksonville Beach does not have access to user names and passwords and cannot assist you with this problem. It is very important to record your username and password when registering.

7. I need to update the email address listed on my profile.

Email us for assistance to update your email address listed on your profile.

8. I’m logged in to my account, but I don’t see how to submit my application.

If you are already logged in to your account select the “Open Positions” link.  Select the job title of the position you wish to apply for. This will open up the job posting. Select “Apply”.

9. How do I attach documents to my application(s)?

To attach documents to your applications refer to the following steps:

• Select on the "Attachments" tab.
• Select "Upload" and select the document you would like to attach from your files. If you have attached documents in the past you should see the list when you click on " Recent Uploads"
• To attach additional documents select "Add Supplemental Attachment"
• Select the attachment type and choose " Upload" or " Recent Uploads."

Please note once you submit your application you will not be able to return to attach documents.

10. Can I print a copy of my application?

The application process will take you through a series of steps (Job Application, Agency-Wide Questions, Supplemental Questions, Confirm Application, Certify and Submit). After completing these steps, you can print a copy of your application by selecting the "View" application link located at the top of the page. You can also view and print your application at any time by accessing your account.

11. Can I add additional information or documents to my application after it has been submitted?

You will not be allowed to modify your application once it has been submitted. If you have additional information or documents to be attached to a specific application, call the Human Resources Department at 904-712-0772, Monday through Friday, from 8 am to 5 pm (Eastern Standard Time) for instructions on how to fax or email your attachment(s).

12. How do I check status of application?

You may check the status of your application at any time by logging into your account.

13. When will I be notified of required testing?

If the position requires testing, you will be notified by email or checking your application status by logging on to your account.